Frequently Asked Questions (FAQ)

What is your standard shipping time?

Our standard shipping time is 2-5 business days for in-stock items that are not getting personalized. For personalized items please add 14 days. Usually it is sooner but sometimes it can take the full 14 days. For Pre-Orders we will post the expected ship date in the description. We strive to ship out as quickly as possible. Please note if you have multiple orders, it is not unusual for you to receive one item before another, even if it is a brother/sister set. Each order ships separately via USPS.

Shipping

Enjoy FREE USPS Priority Mail Shipping on webpage purchases totaling $150.00 or more when delivered within the United States. For orders under $150.00 shipping is as follows: $3.99 for orders $1.00-$40.00, $5.99 for orders $40.01-$99.00, and $8.99 for orders $99.01-$149.00. Orders will be processed and shipped from our facility in Greenwood, South Carolina within 1-2 business days for in-stock items. Personalized items are subject to an increased processing time up to 14 days, usually personalized items are ready in 3-4 business days but during busy seasons it may take up to 14 days. Express delivery is available for customers who need their order quickly.

Sales Tax

We are required to apply 6% sales tax to all orders shipped to addresses within the State of South Carolina.

Returns

Refer to our Returns & Exchanges page for details.